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Privacy Policy

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Last updated: September 2026

At CRE-AMY, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what your rights are.

1. Who we are

CRE-AMY is a creative studio offering services including branding, graphic design, social media, content creation and website design.

Business name: CRE-AMY
Registered address: Oudekerkstraat 46 Antwerpen
Company number: BE1033 514 808
Email: info@cre-amy.be

For questions regarding this Privacy Policy or your personal data, you can contact us using the email address above.

2. What information we collect

Depending on how you interact with CRE-AMY, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Company or brand name

  • Information submitted through our contact forms

  • Information you provide when requesting a quote or working with us

  • Billing and administrative information

  • Technical information such as IP address, browser type and website usage data, where applicable

We only collect information that is relevant to providing our services, communicating with you, operating our website or meeting our legal obligations.

3. Why we use your information

Your personal information may be used to:

  • Respond to enquiries and contact requests

  • Prepare quotes and proposals

  • Provide our creative and digital services

  • Manage projects and client communication

  • Process invoices and payments

  • Improve our website and services

  • Maintain the security and functionality of our website

  • Comply with legal, accounting and administrative obligations

  • Send marketing communications where you have given consent or where otherwise permitted by law

4. Legal basis

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more appropriate legal grounds, including:

Contract — when processing is necessary to provide services you have requested or to take steps before entering into a contract.

Legal obligation — when we need to retain or process information to comply with applicable laws.

Legitimate interests — where necessary for the reasonable operation and protection of our business, provided your rights and interests do not override those interests.

Consent — where you have specifically agreed to certain processing, such as particular marketing communications or non-essential cookies.

You can withdraw your consent at any time where processing is based on consent.

5. Sharing your information

CRE-AMY does not sell your personal information.

We may share limited personal information with trusted service providers when this is necessary to operate our business or provide our services. This may include website hosting providers, email providers, accounting software, payment providers, analytics platforms or other professional service providers.

These providers may only process information as necessary for the relevant service and subject to applicable data-protection requirements.

6. How long we keep your information

We do not keep personal information longer than necessary for the purpose for which it was collected.

Certain information, such as invoices and accounting records, may need to be retained for longer periods to comply with Belgian legal and tax requirements.

7. Cookies & analytics

Our website may use cookies and similar technologies to ensure the website functions correctly and, where applicable, to understand how visitors use the website.

Non-essential cookies, including certain analytics or advertising cookies, will only be used where permitted under applicable law and, where required, after you have provided consent.

You can manage your cookie preferences through the cookie settings available on our website.

For more information, please see our Cookie Policy.

8. Your rights

Under the GDPR, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data in certain circumstances

  • Request restriction of processing

  • Object to certain processing

  • Request portability of your data where applicable

  • Withdraw your consent at any time where processing relies on consent

To exercise any of these rights, contact us at [email address].

You also have the right to lodge a complaint with the competent data-protection authority. In Belgium, this is the Data Protection Authority / Gegevensbeschermingsautoriteit (GBA/APD).

9. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can guarantee absolute security.

10. External links

Our website may contain links to third-party websites or platforms. CRE-AMY is not responsible for the privacy practices or content of those external websites.

We recommend reviewing their privacy policies before providing personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services or legal obligations change.

The most recent version will always be available on this page, together with the date of the latest update.

12. Contact

Questions about privacy or how CRE-AMY handles your personal information?

Ask away!
CRE-AMY

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